IDC – Indicom Document Care Srl adopts an integrated policy for Quality and Anti-Corruption, inspired by the principles of integrity, transparency, fairness, and continuous improvement, in accordance with the UNI EN ISO 9001:2015 and UNI ISO 37001:2016 – ABMS standards.
Quality Commitments
IDC pursues customer satisfaction and the continuous improvement of its services through:
- the active involvement of all personnel;
- cross-functional collaboration and the enhancement of improvement ideas;
- training and professional development of staff;
- compliance with procedures and participation in the Quality Management System;
- the adoption of technological and organizational solutions aimed at ensuring efficiency, continuity, and reliability.
Anti-Corruption Commitments
IDC is committed to maintaining lawful and ethical conduct in all activities. In particular, it:
- prohibits any form of offering, promising, requesting, or accepting undue advantages in relations with public or private entities;
- requires compliance with rules on gifts, hospitality, and conflicts of interest;
- ensures impartial and transparent selection processes for suppliers, consultants, and partners;
- prohibits false or misleading statements for the purpose of obtaining public grants or incentives.
Anti-Corruption Management System
IDC has established an autonomous and independent Anti-Corruption Compliance Function, responsible for supervising the Management System and receiving any reports of conduct contrary to this Policy. Reports may be sent to the dedicated address:
All whistleblowers are protected against any form of retaliation or discrimination.
Scope of Application
This Policy applies to all employees, collaborators, directors, suppliers, and partners of the Company and is available in its updated version on the company website.
